Terms of service
Throughout the website, the terms "we", "us" and "our" refer to KIRAKUCO. KIRAKUCO offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Our website is operated by KIRAKUCO LIMITED, located at: RM 1120, 11/F., OCEAN CENTRE, HARBOUR CITY, TSIM SHA TSUI, HONG KONG.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions (hereinafter referred to as "Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
By accepting these Terms of Service, you acknowledge that you have read, understood, and agreed to our entire Shipping Policy as well as our Refund Policy. These documents are an integral part of this agreement and dictate our strict rules regarding timeframes, customs, returns, and responsibilities related to shipping addresses.
SECTION 1: ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Import Note: The price does not include customs clearance fees or import taxes/duties. These additional costs will be the responsibility and at the risk of the customer if the goods are imported into the destination country. Refusing to receive an order due to unpaid customs fees voids your right to a refund.
SECTION 5: PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Size Guide: Each product features a specific size guide. It is the buyer's responsibility to check these measurements prior to purchase.
SECTION 6: ACCURACY OF BILLING, ACCOUNT AND FRAUD PROTECTION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
Use of Promotional Codes and Good Faith Clause: Promotional codes issued personally by customer service are strictly linked to the beneficiary's account and email address. They are non-transferable. Any attempt to bypass our systems, any use of a promotional code by an unauthorized third party, or the use of codes obtained illegitimately will result in the immediate cancellation of the order and may lead to the permanent suspension of the customer account and a ban from our services.
We reserve the right to refuse any future order from a customer with whom a payment dispute or chargeback exists, or who has demonstrated a history of abusive, abnormal, or proven bad-faith returns.
Address Responsibility: It is the sole responsibility of the buyer to ensure that the shipping address provided is 100% correct and complete. We are not responsible for lost or returned packages due to an incorrect address entered during checkout.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 7: OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties.
SECTION 8: THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
SECTION 9: USER COMMENTS
If you send certain specific submissions or creative ideas, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We may monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, or violates these Terms of Service.
SECTION 10: PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11: ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
SECTION 12: PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (e) to circumvent the security features of the Service.
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. The service is provided "as is". In no case shall KIRAKUCO be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of the service.
SECTION 14: INDEMNIFICATION
You agree to indemnify, defend and hold harmless KIRAKUCO from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.
SECTION 15: SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, without affecting the validity and enforceability of any other remaining provisions.
SECTION 16: TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. If in our sole judgment you fail to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
SECTION 17: ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the Service.
SECTION 18: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the applicable laws.
SECTION 19: CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service at any time.
SECTION 20: CONTACT INFORMATION
Legal questions about the Terms of Service should be sent to us at kirakuco.contact@gmail.com. However, please note that for any customer support inquiries or general communication, our actively monitored email address is info@kirakuco.com.
Mobile Terms of Service
Last updated: February 20, 2026
The KIRAKUCO mobile message service (the "Service") is operated by KIRAKUCO. Your use of the Service constitutes your agreement to these terms and conditions.
By consenting to KIRAKUCO’s SMS/text messaging service, you agree to receive recurring SMS/text messages sent to your mobile number. You can opt out of the Service at any time by replying with the keyword STOP.